For ages 21 and above

baji Responsible Gaming —
The path to aware betting

Sports betting and casino gaming can be a form of entertainment, but it only stays that way when kept under control. baji believes that the enjoyment of gaming is genuine only when players keep themselves protected.

Safe Environment Data Protected Not for under 21s

Important age warning: Betting and casino gaming on baji is only for persons aged 21 years or older. Opening an account by minors is strictly prohibited.

Why we value responsibility

Building an aware gaming culture is our responsibility

Online gaming and sports betting are popular entertainment for millions of people. But like any form of entertainment, maintaining the right boundaries here is essential. baji has operated its platform with this in mind from the start. We want our users to see gaming purely as a place for fun, not a source of problems.

If a person feels they are spending more than they should, or finding it hard to stop playing, that is a warning sign. In this situation, baji's support tools can help directly. The terms and conditions contain detailed responsible gaming policies that every user should read.

baji believes that an aware player keeps both themselves and their family safe. That is why we have several effective limit-setting tools that can be used at any time. In accordance with the privacy policy, this information is fully protected and is not shared with third parties.

The main purpose of gaming is enjoyment. If you ever feel you need to recover lost money, or that things do not feel right without playing — seek support now. To learn more about us, visit the about us page.

Principles of responsible gaming

  • Set your budget before you start, not after
  • Do not try to recover money you have lost
  • Do not play beyond your set time limit
  • Do not bet with borrowed money or by breaking your savings
  • Do not play under stress or while under the influence of alcohol
  • Take a break when you need one
  • Talk openly with family and friends
  • Gaming is never a way to earn — it is entertainment

Limit-setting tools

baji's platform gives you the ability to stay in control

Deposit Limit

Set your own limit on how much you can deposit per day, per week, or per month. Once a limit is set, it takes effect immediately.

Deposit Control

Time Limit

Set a daily time limit for how long you play in one session. When the time is up, the platform will automatically help you take a break.

Time Management

Self-Exclusion

You have the option to close your account for a set period (from 7 days up to permanent). To activate this feature right now, contact the 24/7 live chat.

Account Break

Loss Limit

Decide in advance how much you are willing to lose in a day or a week before stopping play. Once the limit is reached, the session will end automatically.

Loss Limit

Cooling-Off Period

Instead of making a sudden change of mind, take a set break (from 24 hours up to 30 days). During this time, access to the betting or casino section will be blocked.

Mandatory Break

Minor Protection

If there are children or teenagers at home, enable parental controls on your device and keep your login details secure. baji never allows anyone under 21 to use an account.

Child Protection

Recognise the warning signs

If these signs appear, it is important to seek professional support

Financial Pressure

You are having trouble paying bills but cannot stop putting money into gaming. You are borrowing money or taking it secretly from family to play.

Emotional Dependence

You feel restless or irritable when you cannot play. After a loss you get angry and place bigger bets to recover the loss.

Losing Track of Time

You play for hours without realising how much time has passed. You are giving gaming more priority than work, family, and sleep.

Social Withdrawal

Time spent with family and friends has decreased. You are hiding things about your gaming or being dishonest about it.

Loss of Control

You have tried many times to cut back or stop playing but cannot. You keep breaking the limits you set for yourself.

Physical Symptoms

Gaming is causing you to sleep less, skip meals, and experience increased headaches or anxiety. You are putting gaming ahead of your physical wellbeing.

If one or more of the above signs appear in you or someone you know, support is needed now. Contact baji's 24/7 live chat or email — our support team responds in both Bengali and English.

Ways to get help

Do not struggle alone — get support from the right place

baji Live Chat

baji's live chat support is active seven days a week, twenty-four hours a day. Contact us here to activate self-exclusion, set deposit limits, or temporarily close your account. The support team speaks Bengali.

Email Support

If you prefer to report a problem in writing, contact us by email. baji's support team will respond promptly while keeping your privacy fully protected. Email address: [email protected]

Family and Friends

Talk to the people close to you. Family and friends often notice the problem before you do. With their support, it becomes much easier to bring a gaming habit under control.

Professional Counselling

Talk to a psychologist or counsellor. Mental health professionals in Bangladesh can provide effective support for addiction-related problems.

Mental Health Services

Addiction treatment services are available at government mental health hospitals and clinics. Contact your local health centre if needed.

Self-Help Resources

Books and online resources on understanding and overcoming addiction are available in Bengali. Read them yourself and share them with your family.

Contact baji directly

For anything related to responsible gaming — self-exclusion requests, setting deposit limits, account verification, or general advice — baji's support team is always ready.

Live Chat
Active 24/7, in Bengali

baji's commitment

We are not just an entertainment platform — we are a responsible one. The wellbeing and safety of every user is our highest priority. Enjoy safely and keep control in your own hands.

Responsible Gaming FAQ

Get answers to common questions — for more, visit the full FAQ page

The self-exclusion process begins as soon as you send a request to baji's 24/7 live chat. Account access is usually restricted within a few minutes. Options are available for 7 days, 30 days, 6 months, or permanent closure.

Funds in your account remain secure during the self-exclusion period. Withdrawal arrangements are made once the exclusion period ends or upon contacting the support team.

Reducing a deposit limit takes effect immediately. However, a request to increase a limit has a 7-day waiting period before it takes effect — this is intentional, to prevent decisions made in the heat of the moment.

Yes. baji verifies age during the registration process. Additional identity documents may be requested in suspicious cases. If anyone under 21 is identified, their account is closed immediately and the balance is returned.

Yes, it can. Most people play for entertainment and do not run into problems. However, for a small number of people it can lead to a loss of control. Recognising the warning signs early and seeking the right support makes it possible to manage.

Accounts are not closed based on direct requests from third parties, as the account holder's privacy must be protected. However, the account holder themselves can activate any limit-setting tool by contacting our support team directly.